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How to Adjust Sync Direction

Under normal circumstances, SyncGene synchronizes data in both directions, however, one-way synchronization options are available as well.

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When it comes to synchronizing data between two sources, users themselves have the ability to make adjustments to direction settings. There are several options available:

  • 2-way sync - data with full details is synced between the two sources bi-directionally.
  • 1-way sync - data will full details is synced in one direction only.
  • 1-way free/busy sync - applies to Calendar type only and syncs free/busy information in one direction only.

How to adjust direction settings in SyncGene?

Step 1. Visit SyncGene page and login to your SyncGene account.

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Step 2. In the main window, click the MANAGE button located middle of the page.

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Step 3. In the Manage sources window click the DIRECTION option in the middle of the page.

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Step 4. In the Direction page, you will see your two sources on each side and direction options in the middle for all 3 types of items: calendars, contacts, and tasks.

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By default Two-way sync is set for each type of item, you can click the drop-down menu of each item type and adjust its direction. Once you picked an option you want, a blue arrow on the left side will indicate the direction in which data will travel.

Note: the direction of a particular item type applies to the entire source, not just a specific folder. For example, if you have multiple calendars added to sync between 2 sources, adjusting direction will have an effect on all the calendars, not just specific ones.

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Step 5. Once direction options are set, click the SAVE button and run a sync.

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How to adjust sync direction of more than two sources?

If a user has 3 or more sources added to SyncGene, adjusting direction is no longer possible from the user's side, it can only be done from our side.

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In such cases, you need to visit our Live Chat for assistance in adjusting sync directions for your sources.

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Tips:

  • Direction settings apply to all the folders of the selected type, not just specific folders.
  • Not all direction scenarios are possible when it comes to synchronizing more than two sources.

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